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FAQ

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1. Why is the SmoothMoisture® System better than silk pressing or blow-outs with no products?

It’s better to use the SmoothMoisture® Silkening System products for silk presses and blow-outs because our products work together to ensure a smoother, longer lasting thermal style with the benefit of helping moisturize and strengthen the hair. The best news is that the smoothing and humidity fighting benefits are cumulative. The more you use the system, (as suggested for your hair type) the stronger the protection!

STEP 1 SmoothMoisture® Vanity Silkening Shampoo for gently cleanses the hair and prepares it for thermal styling.

STEP 2 SmoothMoisture® Luxury Smoothing & Strengthening Crème is a Thermal Straightening and Humidity Fighting Leave-in-Conditioner that sets your hair for great results. It is formulated with ThermoShield technology which forms a barrier around hair strands. Key benefits:

• Improves hair straightness • Coats and protects hair from thermal damage • Preserves the integrity of hair’s cuticle • Entraps more moisture inside hair for more hydrated strands

STEP 3 SmoothMoisture® Hush Hair Glass Serum finishes the thermal silkening process by providing another layer of protection as a thermal shield and imparting shine.

SmoothMoisture® Mic Drop Silk Effects Finishing Spray provides conditioning and moisturizing shine. Can be used daily or whenever you crave extra gloss.

2. How long does the SmoothMoisture® System last after styling?

It varies based on hair type/texture, environment and conditions. Styles should last up to 3 days longer than normal. If you need more heat to maintain styles, we suggest using SmoothMoisture® Hush Hair Glass Serum and SmoothMoisture® Mic Drop Silk Effects Finishing Spray for added thermal protection and shine.

3. How often should I use the complete system?

The SmoothMoisture® System is designed for those who thermal straighten hair regularly (silk press, blow outs, flat iron etc.) and want to extend straight styles for longer. You can use the SmoothMoisture® products each shampoo, however, we recommend using the Luxury Smoothing & Strengthening Crème more sparingly.

Straight Hair

1. Naturally Straight Every 2-3 weeks

2. Chemically Straightened Every 2-3 weeks

3. Heat Straightened Every 2-3 weeks

And, the results are cumulative. The more you use the system, (as suggested for your hair type) the stronger the protection!

4. Can I use the SmoothMoisture® System on my relaxed hair?

Yes! The wonderful news about the SmoothMoisture® system is that it is made without harsh chemicals. The conditioning technology in these products help lock moisture into the hair, reducing dry, brittle strands. This collection pampers the relaxed hair.

5. Can I use the SmoothMoisture® System on my color treated hair?

Yes. Because the SmoothMoisture® system does not have harsh chemicals and is formulated with hydrating oils like Argan, Marula, and Vitamin E it’s safe for color treated hair. The conditioning technology in these products helps lock moisture into the hair reducing dry, brittle, dull hair.

6. Can this system be used on the same day of permanent color treatment or relaxer?

No; we do not recommend using permanent color or relaxers on the same day as applying the SmoothMoisture® System. After permanent color or relaxing applications, scalp irritation may occur when combined with our Silkening System. We suggest waiting 2 - 4 weeks before applying the SmoothMoisture® System for safer results.

7. Can this system be used on the same day of semi-permanent coloring?

Yes. Semi-permanent coloring is topical so it does not alter the condition of the scalp. Keep in mind using the SmoothMoisture® System along with the semi-permanent coloring may alter the desired color due to the nature of topical coloring.

8. Can I use this product while I am transitioning from a relaxer to natural?

Yes. If you plan to continue wearing straight styles, SmoothMoisture® products are the perfect combination for keeping your transitioning hair straighter longer while resisting reversion. It will protect the hair from heat, humidity and takes minimal effort to use as part of your thermal straightening routine.

9. Will my curls snap back if I use the SmoothMoisture® System on my naturally curly hair?

The SmoothMoisture® System is designed for those who thermal straighten hair regularly (silk press, blow outs, flat iron etc.) and want to extend straight styles for longer. Curls may return during the shampooing process, but keep in mind that over time continued heat will loosen the curl pattern. If you want to easily transition between curly and straight styles we recommend you use thermal tools/heat and the SmoothMoisture® System only a few times per year.

10. How often should I use the SmoothMoisture® System on my naturally curly hair?

To maintain the integrity of your beautiful curls, do not consistently use heat. The application of heat on a regular basis actually changes the structure of the hair and can leave curls limp and straight on a permanent basis.

The following is a guideline for usage of the complete SmoothMoisture® system with heat implements broken down into the different hair types.

Natural Curls

1. Wavy Up to 4Xs per year with a minimum of 6 weeks in between 2. Curly Up to 4Xs per year with a minimum of 6 weeks in between 3. Coarse Up to 5Xs per year with a minimum of 6 weeks in between

To maintain straight styles before your next “wash day” we suggest using the SmoothMoisture® Hush Hair Glass Serum and SmoothMoisture® Mic Drop Silk Effects Finishing Spray for thermal protection and shine.

11. Is this system for all hair types?

The SmoothMoisture® collection is created for all hair types ranging from straight to curly and fine to coarse. When applying product please use discretion on the amount being applied i.e. for thin fine hair use less product and for thicker coarse hair increase product.

12. Can I use this system if I have gray hair?

The SmoothMoisture® collection is created for all hair types. To protect gray hair, use lower heat temperatures. Recommended temperature up to 375○ F.

13. Is the system recommended for children?

The SmoothMoisture® collection is recommended for people ages 18 years or older.
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